Terms of service
Terms of Service
Welcome to Aloe Ferox Products. By accessing and using our website, you agree to be bound by the following terms and conditions. Please read them carefully before placing an order.
1. General
This website is operated by Aloe Ferox Products. Throughout the site, the terms “we”, “us” and “our” refer to Aloe Ferox Products. By using our site or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms.
2. Orders
All orders are subject to product availability.
We reserve the right to limit or cancel quantities purchased per person or order.
3. Pricing & Payment
All prices are listed in South African Rand (ZAR).
Payment must be made in full before an order is processed and shipped.
We reserve the right to change pricing at any time without prior notice.
4. Shipping & Delivery
Orders are processed within 5–7 working days.
We deliver countrywide across South Africa.
Orders over R750 qualify for free delivery; all other orders are charged R150 or R50 for locker delivery.
Free delivery in Brackenfell, regardless of the order value.
More details can be found in our [Shipping Policy].
5. Returns & Refunds
We do not allow order cancellations once payment is confirmed.
Returns and refunds are considered at the discretion of management.
Refunds, if approved, are processed within 5–7 working days.
Please refer to our [Return & Refund Policy] for full details.
6. Product Use
Our products are intended for external use only. We recommend consulting a healthcare professional before using any herbal or skincare products, especially if you have a medical condition or are pregnant.
7. Privacy
Your privacy is important to us. Please read our [Privacy Policy] to understand how we collect, use, and protect your personal information.
8. Limitation of Liability
Aloe Ferox Products shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
9. Changes to Terms
We reserve the right to update, change or replace any part of these Terms at any time. It is your responsibility to check this page periodically for updates.
10. Contact Us
If you have any questions about these Terms of Service, please contact us at:
📧 aloeforders@gmail.com